Well that takes the shine off things! And sad that it should be Boots who are the immediate cause of unhappiness since, as I have written in the past, they are usually one of the best.
Over the last few months, my purse has been slowly filling up with new plastic. All manner of stuff, from library cards to loyalty cards and cash cards. All in MY name! So, if I went under the proverbial bus about six months back, I’d guess there’d have been some confusion as to who is was: whereas if such an unfortunate accident happened today, I think the pretty universal conclusion would be that, on the plastic evidence, I’m Jane Fae.
A couple of weeks back, I decided to add to my growing collection by taking out a Boots Advantage card. Simple scheme. Every time you buy something in Boots – and on the basic make-up front, I have become one of their loyallest customers of late – you get points.
Points mean prizes, and with recent purchases including their smooth skin ipl system and new glasses, its well past time for me to be signed up (and backdate the points just gained!).
So I did. About two weeks ago. I filled out an app form in-store. Very clearly. MS Jane Fae. Female.
And last week back came the card. I was so pleased to have it, I didn’t look closely at what it said until yesterday, when I went into my local Boots to have some points added.
MR J Fae! Puh-lease!!! I was…annoyed, upset, deflated. It definitely took the shine off.
On the plus side, I mentioned it to a helpful store assistant (this is Peterborough again, who have always been utterly lovely to me), who walked me over to a kiosk where I was able to amend the details. On screen, Jane was there, quite correctly. Just that rogue title had slipped in somehow.
I say “slipped in”. If it really was co-incidence, it was a massive one. Of all the girls in all the world for this to happen to… either someone in data entry mis-keyed or…two possibilities present.
Either the assistant I handed my original form to decided “helpfully” that as I didn’t quite pass, I must be a bloke and I’d ticked the wrong box. Horrid! I really hope not. Or they run their new data against a database somewhere, on which my old gender is recorded.
The first is unfortunate and one-off. The second needs nipping in the bud. I’ve rung their helpline. Boots are apologetic and investigating: I’ll let you know what the result is.